Privacy Policy
Privacy Policy
1) Information on the Collection of Personal Data and Contact Details of the Controller
1.1
We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how your personal data is handled when you use our website. Personal data refers to all data with which you can be personally identified.
1.2
The data controller for the processing of personal data on this website in accordance with the General Data Protection Regulation (GDPR) is Jennifer & Jacob. The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
1.3
This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries). You can recognize an encrypted connection by the character string “https://” and the padlock symbol in your browser’s address bar.
2) Data Collection When Visiting Our Website
When you use our website for informational purposes only, meaning you do not register or otherwise transmit information to us, we only collect data that your browser sends to our server (so-called “server log files”). These include:
- The page visited
- Date and time of access
- Amount of data sent in bytes
- Source/reference (how you came to the site)
- Browser used
- Operating system used
- IP address (possibly anonymized)
Processing is carried out according to Art. 6 (1)(f) GDPR based on our legitimate interest in improving the stability and functionality of the website. The data will not be passed on or used otherwise. However, we reserve the right to check the server log files retrospectively if specific indications of unlawful use arise.
3) Cookies
To make our website attractive and enable certain functions, we use cookies on various pages. Cookies are small text files stored on your device. Some are deleted after your browser session ends (session cookies), others remain on your device to recognize your browser on your next visit (persistent cookies).
Cookies may collect information like browser, location data, and IP addresses. The use of cookies that process personal data is based either on Art. 6 (1)(b) GDPR (contract performance) or Art. 6 (1)(f) GDPR (legitimate interest in website functionality and user-friendliness).
If we collaborate with advertising partners using third-party cookies, you will be informed separately below.
You can configure your browser to notify you about cookie settings and allow or block them as you choose. Please refer to your browser’s help section for specific instructions:
- Internet Explorer: https://support.microsoft.com/help/17442
- Firefox: https://support.mozilla.org/kb/cookies-erlauben-und-ablehnen
- Chrome: https://support.google.com/chrome/answer/95647
- Safari: https://support.apple.com/kb/ph21411
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note: disabling cookies may restrict website functionality.
4) Contacting Us
When contacting us (e.g., via contact form or email), personal data is collected. What data is collected depends on the form used. The data is used solely for responding to your inquiry and stored for administrative purposes.
Legal basis:
- Art. 6 (1)(f) GDPR – legitimate interest in processing inquiries
- Art. 6 (1)(b) GDPR – if contact aims to conclude a contract
Data will be deleted once the issue has been fully resolved, unless legal obligations require further storage.
5) Account Registration and Contract Fulfillment
According to Art. 6 (1)(b) GDPR, personal data is collected when you register for a customer account or make a purchase. The data collected is visible from the entry forms. Account deletion is possible at any time.
After contract completion, your data will be restricted from further use and deleted after tax and commercial retention periods unless you consent to further use.
6) Use of Your Data for Direct Marketing
6.1 Newsletter SubscriptioN
If you sign up for our newsletter, we send you regular updates on offers. Only your email address is required. Any other details are optional and help us personalize messages.
We use a double opt-in process: You’ll receive an email with a link to confirm your subscription. This confirmation constitutes your consent under Art. 6 (1)(a) GDPR.
You may unsubscribe at any time via the link in the newsletter or by contacting us. Your email will then be deleted from the mailing list unless you consent to further use.
6.2 Newsletter to Existing Customers
If you’ve provided your email when purchasing, we may send you information on similar products (Art. 6 (1)(f) GDPR). You can object at any time by emailing service@shopjenniferjacob.com.
7) Order Processing
We share your personal data with the delivery provider as necessary for shipping. Payment data is shared with the relevant payment provider as needed (Art. 6 (1)(b) GDPR).
Payment Providers:
PayPal – Payment data is shared with PayPal (Europe) S.a.r.l. & Cie, S.C.A. as required. PayPal may conduct credit checks under Art. 6 (1)(f) GDPR.
Privacy policy: https://www.paypal.com/webapps/mpp/ua/privacy-full
SOFORT – Payments are processed by SOFORT GmbH, a Klarna company. Data is shared only for payment purposes.
Privacy: https://www.klarna.com/sofort/datenschutz
8) Review Reminders
We may use your email address once to remind you to review your purchase, if you have expressly consented (Art. 6 (1)(a) GDPR). You can revoke this consent at any time.
9) Use of Social Media Plugins
9.1 Facebook
Implemented with Shariff solution. Only when you click the icon will your data be shared with Facebook Inc. (Privacy Shield certified).
Policy: https://www.facebook.com/policy.php
9.2 Google+
Also implemented with Shariff. Data shared only after clicking the icon.
Policy: https://www.google.com/policies/privacy/
9.3 Instagram
Same Shariff protection applies.
Policy: https://help.instagram.com/155833707900388/
10) Online Marketing
10.1 DoubleClick by Google
Used for ad performance analysis and interest-based advertising.
Policy: https://www.google.de/policies/privacy/
10.2 Google AdWords Conversion Tracking
Used to measure success of Google Ads. Cookies expire after 30 days.
Policy: https://www.google.com/policies/privacy/
11) Web Analytics
Google Analytics is used with anonymization.
Opt-out: https://tools.google.com/dlpage/gaoptout?hl=en
User-ID-based tracking is also implemented.
More info: https://support.google.com/analytics/answer/2838718?hl=en
12) Retargeting/Remarketing
Facebook Pixel
Used with explicit consent (Art. 6 (1)(a) GDPR).
More info: https://www.facebook.com/about/privacy/
Google Remarketing:
Based on your prior browsing activity and consent to Google Ads personalization.
Opt-out: https://www.google.com/settings/ads/onweb/
13) Your Rights
You have the right to:
- Access (Art. 15 GDPR)
- Rectification (Art. 16)
- Erasure (Art. 17)
- Restriction (Art. 18)
- Notification (Art. 19)
- Data portability (Art. 20)
- Withdraw consent (Art. 7(3))
- Lodge a complaint (Art. 77)
You can object to processing based on legitimate interests (Art. 21). If your data is used for direct marketing, you may object at any time.
14) Data Retention Period
We store personal data as long as necessary for legal obligations, contract performance, or other legitimate purposes. After expiry, data is routinely deleted.
