Terms & Conditions
Last updated: September 29, 2025
This website is operated by Jennifer & Jacob (https://shopjenniferjacob.com). Throughout the site, the terms “we,” “us,” and “our” refer to Jennifer & Jacob. By accessing our website or purchasing a product from us, you agree to be bound by the following Terms and Conditions.
These Terms apply to all users of the site, including browsers, vendors, customers, and content contributors. Please read them carefully before using our site. If you do not agree with these Terms, you may not access or use any part of our website or services.
We reserve the right to update or modify these Terms at any time. Continued use of our site constitutes acceptance of the updated Terms.
SECTION 1 – ELIGIBILITY
By using our services, you confirm that you are at least the age of majority in your state or territory of residence, or that you have obtained consent from a parent or legal guardian. You agree not to use our services for any unlawful or unauthorized purpose.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card data is always encrypted during transfer over networks.
SECTION 3 – PRODUCTS
All products displayed on our website are part of a non-binding online catalog. By clicking “Buy,” you submit an offer to purchase. The order is only accepted once we confirm shipment.
We strive for accuracy in our product listings, but colors, textures, and details shown on the site may vary slightly from the actual item due to screen differences or the use of AI-generated imagery.
SECTION 4 – SHIPPING & DELIVERY
All orders are fulfilled from international warehouses.
We aim to process orders within 1–3 business days, with delivery within the United States typically taking 4–10 business days.
During high-volume periods (sales events, holidays, etc.), delivery may take up to 18 business days. While we always strive for reliable and timely delivery, delays caused by shipping carriers, customs inspections, or extreme weather are beyond our control.
Any applicable import duties, state taxes, or customs fees are the sole responsibility of the customer.
SECTION 5 – RETURNS & REFUNDS
We offer a 30-day return window for eligible items as described in our Return Policy. Returned items must be unworn, unwashed, and in their original packaging. Items showing wear or use are not eligible for return.
Custom-made, final sale, or perishable items are non-refundable.
Under U.S. consumer protection laws, sellers are not required to accept returns on non-defective goods if a clear return policy is presented at the time of purchase. Our policy fully complies with applicable U.S. retail regulations.
SECTION 6 – CUSTOMER ACCOMMODATION
Although not required, we may offer partial refunds, store credit, or replacements at our discretion as a gesture of goodwill. Such accommodations are evaluated on a case-by-case basis and are not guaranteed.
SECTION 7 – INTELLECTUAL PROPERTY
All content on our site — including brand names, logos, text, product descriptions, and images — is the exclusive property of Jennifer & Jacob and protected under U.S. and international copyright and trademark laws. You may not reproduce, copy, or exploit any portion of the site without written permission from us.
SECTION 8 – THIRD-PARTY LINKS
Our website may include links to third-party websites. We do not control or endorse these sites and are not responsible for their content, privacy practices, or safety. Accessing third-party sites is at your own risk.
SECTION 9 – PRIVACY
We comply with applicable U.S. privacy and data protection laws, including the California Consumer Privacy Act (CCPA/CPRA) and other state-level regulations.
Your personal data is collected solely to process orders, provide support, and improve user experience. Full details are available in our Privacy Policy.
SECTION 10 – ERRORS, INACCURACIES & OMISSIONS
We reserve the right to correct any typographical errors, inaccuracies, or omissions at any time without prior notice — including pricing, product descriptions, or availability information.
SECTION 11 – DISCLAIMER OF WARRANTIES
We do not guarantee that use of our website will be uninterrupted, timely, secure, or error-free. All products and services are provided “as is” and “as available” without any warranty, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
SECTION 12 – LIMITATION OF LIABILITY
To the fullest extent permitted by U.S. law, Jennifer & Jacob shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Nothing in these Terms affects your rights under applicable U.S. consumer protection laws.
SECTION 13 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Jennifer & Jacob, its officers, affiliates, partners, and employees from any claim or demand arising out of your breach of these Terms or violation of any applicable law.
SECTION 14 – SEVERABILITY
If any provision of these Terms is deemed unlawful, void, or unenforceable under U.S. law, such provision shall nonetheless be enforceable to the fullest extent permitted, and the unenforceable portion shall be deemed severed.
SECTION 15 – TERMINATION
We reserve the right to suspend or terminate your access to our services at any time for violations of these Terms. Obligations and liabilities incurred prior to termination shall survive.
SECTION 16 – ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Return Policy, constitute the full agreement between you and Jennifer & Jacob and supersede any prior agreements or understandings.
SECTION 17 – GOVERNING LAW
These Terms and any disputes arising out of them shall be governed by and interpreted in accordance with the laws of the State of California, and where applicable, the federal laws of the United States of America.
Any legal actions or proceedings shall be filed and maintained exclusively in the state or federal courts located in California.
SECTION 18 – BRANDING DISCLAIMER & BUSINESS TRANSPARENCY
All images displayed on our website, including those featuring models, stores, or products, are AI-generated and intended solely for illustrative and branding purposes. They do not depict actual stores, models, or physical product photos.
Jennifer & Jacob is an international e-commerce brand. The name, logo, and design elements are used as stylistic branding identifiers and are not intended to mislead.
SECTION 19 – CHANGES TO TERMS
We reserve the right to modify these Terms at any time without prior notice. Updates take effect immediately upon posting to the website. Your continued use of the site after updates constitutes acceptance of the revised Terms.
SECTION 20 – CONTACT INFORMATION
For questions about these Terms & Conditions, please contact us at:
Service@shopjenniferjacob.com