What our customers say ❤

Goodbye
For years, I’ve watched women fall in love with the little details — the sparkle, the story, the emotion.
And now, as I say goodbye to Jennifer & Jacob, I want you to have one final chance to find something that speaks to you.
I'm closing this chapter with gratitude, pride, and a full heart.
Discounts on Everything! Once these final pieces are gone, they’re never returning.
Buy 2 and get an extra 25% off
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Lifetime Guarantee
I am proud to offer a lifetime guarantee on all clothing. If you are not completely satisfied, you can easily return the clothing items for a full refund - no questions asked.
Even though my physical shop is closed, my online shop will remain open until stocks are exhausted. And no matter what happens, my guarantee of craftsmanship remains valid.
Common Questions
Each piece of clothing we create is made with precision and attention to detail. We use the best materials and personally supervise each stage of the process in our workshop. Our aim is to create an elegant product that is not only beautiful, but also designed to last for years.
We offer a lifetime warranty covering manufacturing defects. If your piece of clothing has a problem related to manufacturing or materials, we will repair or replace it free of charge.
Exclusions:
- Normal wear and tear
- Accidental damage, misuse or loss
- Tarnishing due to chemicals or water
- Modifications or repairs by third parties
Our physical store has closed, but the online shop will remain open until stocks are exhausted. The lifetime guarantee remains valid at all times, whether the store is open or not.
I’m always here to help! Whether you have a question or just want to chat about my clothes, I’m available every day of the week.
My Hours:
- Mon - Fri: 9:00 AM - 6:00 PM
- Sat - Sun: 10:00 AM - 5:00 PM
I do my best to get back to you within 24-48 hours, but I always strive to respond as quickly as I can.
✉️ Email me at: service@shopjenniferjacob.com
We do not currently offer repair services. For any repairs, we recommend that you consult a sewer who can provide professional assistance and ensure that your clothing item is properly maintained.
To keep your clothing looking good and working properly:
Wash it gently or wipe it gently with a soft, damp cloth. Avoid harsh chemicals and do not let them soak.
I always offer FREE shipping on ALL orders! :)
You will receive a tracking number once your order has been shipped.